Charter news and blog posts

January 11 2016

New laws to force cold callers to display their phone number

Direct marketing companies will be forced to display their phone number when calling consumers, according to new laws set to be announced this week. Read more >

November 26 2015

ICO to continue crackdown into companies trading data

The Information Commissioner’s Office is set to continue writing to companies who are believed to be involved in the buying and selling of consumer data. Read more >

October 28 2015

Firm bombarded with cold calls wins right to invoice spammers £60 per call

A ski company inundated with so many cold calls that their customers started to complain that they were unable to get through to them by phone has won the right to bill the firms responsible. Read more >

October 21 2015

Charity fundraisers believed they were “above the law”, says Information Commissioner

Charities in the UK considered themselves to be a special case when it came to data privacy rules and sought a trade-off with regulators, the Information Commissioner Christopher Graham has claimed. Read more >

September 30 2015

ICO imposes record fine for cold calling

A Scottish green energy company has been fined £200,000 - the largest fine ever imposed by the Information Commissioner’s Office - for an automated cold calling campaign that targeted over six million consumers in a… Read more >

September 23 2015

ICO fines company who promised to make cold calls ‘a thing of the past’

A company has been fined £75,000 by the Information Commissioner’s Office after bombarding consumers, many of them elderly and vulnerable people, with offers to make nuisance calls ‘a thing of the past’. Read more >

September 02 2015

Calls to limit opt-in consent to a year after widower is conned out of £35k

The Information Commissioner is investigating whether any charities broke the law after a former army colonel and widower suffering from dementia was conned out of more than £30,000 over a 21 year period. Read more >

August 07 2015

Claims Management Regulator issues first fine for nuisance calling

A claims management company has become the first in the sector to be fined by the Ministry of Justice’s Claims Management Regulator (CMR) for persistent nuisance calls. Read more >

July 21 2015

The fight against cold-calling

Kettering-based firm National Accident Helpline hailed by local MP for its pioneering role in the fight against cold-calling  Read more >

July 21 2015

The newly-created Ethical Marketing Charter

Charter launched to exorcise nuisance marketing in personal injury sector Read more >

July 21 2015

Launch of the Ethical Marketing Charter

National Accident Helpline and seven law firms in the personal injury sector launch the Ethical Marketing Charter  Read more >

Top Story

Personal injury sector unites to launch Ethical Marketing Charter

Stamping out cold calling in the personal injury sector and protecting consumers Read more >

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Parliamentary support

“The Ethical Marketing Charter is to be warmly congratulated. It has thrown down the gauntlet to achieve high ethical standards and hopefully other firms are up to the challenge.”

Philip Hollobone MP, Conservative MP for Kettering

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