Charter news and blog posts

November 15 2016

National Accident Helpline leads industry calls for blanket ban on cold-calling in Autumn Statement

Ethical Marketing Charter launches action plan to stop nuisance calls.  More than 70 organisations, including leading law and marketing firms, are calling on the Government to stop nuisance calls by introducing a blanket ban on… Read more >

August 25 2016 article by Jonathan White, Legal Director

Ethical Marketing Charter marks ground-breaking first year

The Ethical Marketing Charter – the first industry-led initiative of its kind – has marked the one-year anniversary of its launch – going from strength to strength in its first year and securing over 60… Read more >

May 31 2016

TPS launches ‘Text to register’ service

A new service launched by the Telephone Preference Service (TPS) will allow mobile phone users to sign up by text to the ‘do not call’ register Read more >

April 25 2016

New rules on caller ID come into force in May

New rules preventing direct marketing companies from hiding or disguising their phone numbers when making unsolicited marketing calls have been confirmed today by the Department for Culture, Media and Sport.  Read more >

March 01 2016

Record fine issued by ICO as company makes millions of cold calls

A PPI claims company which made 46 million cold calls in the space of a few months has been hit with a record fine of £350,000 by the Information Commissioner.  Read more >

February 11 2016

BT to launch new service aimed at blocking millions of cold calls

In an effort to vastly reduce the number of nuisance calls its customers receive, BT is launching a new service that they hope will block around 25 million cold calls every single week. Read more >

January 13 2016

PPI firm stripped of operating licence following 40 million nuisance calls

A PPI claims firm that set out to “plague the public and rip off consumers” has had its licence suspended by the Claims Management Regulator. Read more >

January 11 2016

New laws to force cold callers to display their phone number

Direct marketing companies will be forced to display their phone number when calling consumers, according to new laws set to be announced this week. Read more >

December 07 2015

Insurance manager made thousands from selling customer data

A manager at Aviva has admitted to selling the details of the insurance giant’s customers to cold callers for thousands of pounds over a period of 14 months. Read more >

November 26 2015

ICO to continue crackdown into companies trading data

The Information Commissioner’s Office is set to continue writing to companies who are believed to be involved in the buying and selling of consumer data. Read more >

October 28 2015

Firm bombarded with cold calls wins right to invoice spammers £60 per call

A ski company inundated with so many cold calls that their customers started to complain that they were unable to get through to them by phone has won the right to bill the firms responsible. Read more >

October 21 2015

Charity fundraisers believed they were “above the law”, says Information Commissioner

Charities in the UK considered themselves to be a special case when it came to data privacy rules and sought a trade-off with regulators, the Information Commissioner Christopher Graham has claimed. Read more >

September 30 2015

ICO imposes record fine for cold calling

A Scottish green energy company has been fined £200,000 - the largest fine ever imposed by the Information Commissioner’s Office - for an automated cold calling campaign that targeted over six million consumers in a… Read more >

September 23 2015

ICO fines company who promised to make cold calls ‘a thing of the past’

A company has been fined £75,000 by the Information Commissioner’s Office after bombarding consumers, many of them elderly and vulnerable people, with offers to make nuisance calls ‘a thing of the past’. Read more >

September 02 2015

Calls to limit opt-in consent to a year after widower is conned out of £35k

The Information Commissioner is investigating whether any charities broke the law after a former army colonel and widower suffering from dementia was conned out of more than £30,000 over a 21 year period. Read more >

August 12 2015 article by Jonathan White

Claims Management Regulator, Legal Ombudsman and APIL support Ethical Marketing Charter

Jonathan White, National Accident Helpline's Legal Director, talks about the support the Ethical Marketing Charter has had so far from regulatory bodies and parliamentarians. Read more >

August 07 2015

Claims Management Regulator issues first fine for nuisance calling

A claims management company has become the first in the sector to be fined by the Ministry of Justice’s Claims Management Regulator (CMR) for persistent nuisance calls. Read more >

July 24 2015

Claims Magazine cover launch of Ethical Marketing Charter Website

National Accident Helpline and seven personal injury law firms create charter to combat unethical marketing practices Read more >

July 22 2015

Lester Aldrige sign up to the Charter

Southampton based law firm Lester Aldridge showcases its ethics by signing up to Ethical Marketing Charter Read more >

July 21 2015

The fight against cold-calling

Kettering-based firm National Accident Helpline hailed by local MP for its pioneering role in the fight against cold-calling  Read more >

July 21 2015

The newly-created Ethical Marketing Charter

Charter launched to exorcise nuisance marketing in personal injury sector Read more >

July 21 2015

Launch of the Ethical Marketing Charter

National Accident Helpline and seven law firms in the personal injury sector launch the Ethical Marketing Charter  Read more >

July 20 2015

Personal injury sector unites to launch Ethical Marketing Charter

Stamping out cold calling in the personal injury sector and protecting consumers Read more >

Top Story

Personal injury sector unites to launch Ethical Marketing Charter

Stamping out cold calling in the personal injury sector and protecting consumers Read more >

Learn more about the Charter

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Parliamentary support

“The Ethical Marketing Charter is to be warmly congratulated. It has thrown down the gauntlet to achieve high ethical standards and hopefully other firms are up to the challenge.”

Philip Hollobone MP, Conservative MP for Kettering

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